Privacy Policy
Sundial Coaching — Adonica Sweet, MCC
1. Who We Are
Sundial Coaching is operated by Adonica Sweet, MCC, based in Summerland, British Columbia, Canada. We provide coaching, professional development, and facilitation services to individuals and organizations across North America and globally.
If you have any questions about this policy, please contact us at adonica@sundialcoaching.com.
2. Information We Collect
We collect personal information only when you voluntarily provide it, including when you:
- Contact us by email, phone, or form
- Register for a program, workshop, or event
- Book a meeting or session
- Subscribe to updates or a waitlist
The information collected may include your name, email address, phone number, and any details you choose to share in your message.
We do not collect personal information through cookies, tracking pixels, or analytics on this website beyond what your browser transmits by default.
3. How We Use Your Information
Your information is used only to:
- Respond to your inquiry or request
- Provide services you have registered for
- Send information about future offerings you have expressed interest in (e.g., a waitlist)
- Process event registrations and payments through third-party platforms
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
This website and Sundial Coaching may use one or more of the following third-party services, each with their own privacy policies:
- Cognito Forms — used for event registration, payment processing, and feedback surveys. See cognitoforms.com/privacy.
- Tally Forms — used for waitlists, feedback surveys, and intake forms. See tally.so privacy policy.
- Square — used for payment processing. See Square Privacy Policy.
- Stripe — used for payment processing. See Stripe Privacy Policy.
- PayPal — used for payment processing. See PayPal Privacy Policy.
- Google (Gmail, Google Calendar) — used for email communication and scheduling. See Google Privacy Policy.
- Zoom — used for virtual coaching sessions and online meetings. See Zoom Privacy Policy.
- HubSpot — used for meeting scheduling. See HubSpot Privacy Policy.
- LinkedIn — linked for professional profile only. See LinkedIn Privacy Policy.
5. International Services & Data Transfers
Sundial Coaching serves clients across Canada, the United States, and globally. This website is hosted on a Canadian server (4Good Hosting, Vancouver, BC), and we are committed to handling personal information in accordance with Canadian privacy law.
However, some of the third-party services we use (listed in Section 4) are operated by companies based outside of Canada, including in the United States and other countries. When you interact with those services, your personal information may be transferred to, stored in, or processed in jurisdictions with privacy laws that differ from those in Canada or your home country.
We do not control how third-party services handle your data once it leaves our systems. We encourage you to review the privacy policies of any third-party service you interact with. By using this website and its connected services, you acknowledge that your information may be processed internationally.
If you have concerns about cross-border data transfers, please contact us before submitting personal information through any third-party tool.
6. Data Retention
We retain your personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law. If you would like your information removed from our records, please contact us and we will action your request promptly.
7. Your Rights
Under Canadian privacy law (PIPEDA) and British Columbia's PIPA, you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent and request deletion of your information
If you are located in the European Union or United Kingdom, you have rights under GDPR, including the right to data portability and the right to lodge a complaint with your local supervisory authority.
If you are located in the United States, applicable state privacy rights apply.
Clients in Australia have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Clients in New Zealand have rights under the Privacy Act 2020, including the right to access and correct personal information.
We are committed to honouring reasonable requests from clients in all jurisdictions.
To exercise any of these rights, contact us at adonica@sundialcoaching.com.
8. Security
We take reasonable precautions to protect your personal information. Communications sent by email are not encrypted by default; please do not send sensitive personal data by email.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the updated policy.
10. Contact
For any privacy-related questions or requests:
- Email: adonica@sundialcoaching.com
- Phone: 1-250-490-5590
- Mailing address: Summerland, British Columbia, Canada